Ethics Task Force Blog
04/15/2025
Written by Jonathan Dichter
The Heart of Client Care: Moving Beyond Case Management
In the legal profession, we often talk about "case management" - the systems and processes that keep our cases moving efficiently. But what about *client care*? True client care goes beyond deadlines and filings; it's about treating clients as *people*-scared, uncertain, and in need of guidance. And when done...
Personal Contact: Using the Officer's Observations Against Them
03/10/2025
Written by Charles GoodwinEdited by Michelle Behan and Steven Hernandez
The typical DUI investigation has three phases. It begins with the vehicle in motion and focuses on driving patterns that officers are trained might indicate impairment. Next is personal contact, where the officer will observe physical manifestations that are also purportedly correlated with alcohol ingestion and impairment. Finally, the officer will...
